Terms of Service

1. Agreement to Terms

Welcome to NuPalz! These Terms of Service ("Terms") govern your access to and use of the NuPalz platform, including all games, virtual companions, features, and services (collectively, the "Platform") operated by Wigley Studios LLC ("we," "our," or "us").

We may update these Terms from time to time. Continued use of NuPalz after changes constitutes acceptance of the new Terms.

2. Eligibility & Accounts

2.1 Age Requirements

You must be at least 13 years old to create a NuPalz account and use the Platform. If you are under 18, you represent that your parent or legal guardian has reviewed and agrees to these Terms on your behalf.

2.2 Account Responsibilities

• You are responsible for maintaining the security of your account
• You must provide accurate and truthful information
• You may not share your account credentials with others
• You are responsible for all activity on your account
• Notify us immediately if you suspect unauthorized access

2.3 One Account Per Person

Each person may only have one (1) NuPalz account. Creating multiple accounts to gain unfair advantages, manipulate the economy, or circumvent bans is strictly prohibited and will result in permanent bans of all associated accounts.

3. Virtual Currency & Items

3.1 NuPointz (NP)

NuPointz are the primary in-game currency earned through gameplay. NP can be used to purchase items, companions, and participate in platform features. NP have no real-world monetary value and cannot be exchanged for cash.

3.2 Premium Points (PP)

Premium Points are optional currency that can be purchased with real money or earned through subscriptions. PP provide access to premium features, AI companions, and special items.

3.3 Virtual Items & Companions

All virtual items, companions, and content in NuPalz are licensed to you, not sold. You have a limited, non-exclusive, non-transferable license to use them within the Platform. We may modify or remove items at any time for game balance or other reasons.

4. Randomized Content & Chance-Based Features

NuPalz includes entertainment features with randomized outcomes, including Premium Slots and Gacha Capsules. This section explains how these features work and your responsibilities when using them.

4.1 Nature of Randomized Features

Premium Slots and Gacha Capsules are entertainment features that use random number generation (RNG) to determine outcomes. These features:

• Award virtual items, companions, or in-game currency (NuPointz) only
• Are played using Premium Points (PP), not real money directly
• Produce outcomes with no real-world monetary value
• Cannot result in real money winnings or cash payouts
• Are designed for entertainment purposes only

4.2 How It Works

4.3 No Real-World Value

All items, companions, NuPointz, and other content obtained through randomized features:

• Have NO real-world monetary value
• Cannot be sold, traded, or exchanged for real money
• Cannot be withdrawn, cashed out, or redeemed for currency
• Cannot be transferred to accounts outside NuPalz
• Exist solely as digital entertainment within our platform

4.4 Your Responsibilities

By using Premium Slots, Gacha Capsules, or any randomized feature, you acknowledge and agree:

• You understand outcomes are random and not guaranteed
• You are participating for entertainment, not financial gain
• You will not attempt to exploit, manipulate, or reverse-engineer RNG systems
• You accept full responsibility for your spending decisions
• You are solely responsible for complying with your local laws

4.5 Geographic Restrictions & Local Law Compliance

By using randomized features, you represent and warrant that:

• You have verified that using such features is legal in your jurisdiction
• You are of legal age to participate in such entertainment where you reside
• You accept that Wigley Studios LLC is not responsible for your compliance with local laws

Wigley Studios LLC reserves the right to:

• Restrict or disable randomized features for users in certain countries or regions
• Implement age verification or other compliance measures
• Modify or remove features to comply with applicable regulations
• Block access from jurisdictions where such features are prohibited

4.6 Responsible Entertainment

We encourage all users to enjoy NuPalz responsibly:

• Set personal spending limits that work for your budget
• Remember that randomized features are entertainment, not investment
• Take breaks if you feel you are spending more than intended
• Contact support if you need help managing your account

If you believe you may have a problem with spending on digital entertainment, resources are available at organizations such as the National Council on Problem Gambling (NCPG) or equivalent organizations in your country.

5. World Bank & Financial Features

4.1 NP Bank

The NP Bank allows you to save NuPointz and earn interest. Interest rates vary by tier based on your balance. Bank features are subject to change for game balance.

4.2 World Bank Loans

The World Bank allows eligible users to borrow NP. By taking a loan, you agree to:

• Daily automatic payments from your NP wallet at midnight EST
• Interest charges as disclosed at loan application
• Consequences for missed payments (default status)
• Potential banishment from loan/dividend features after 30 days of default

4.3 Dividends

Eligible users may receive dividends from the World Bank's interest earnings. Dividend eligibility requires:

• Active account in good standing
• No current loan defaults
• Not banished from the World Bank

6. Prohibited Conduct

To keep NuPalz fun and fair for everyone, the following activities are strictly prohibited:

• Cheating: Using bots, scripts, hacks, or exploits to gain unfair advantages
• Multi-Accounting: Creating or using multiple accounts
• Bug Exploitation: Knowingly exploiting bugs or glitches instead of reporting them
• Real Money Trading (RMT): Buying, selling, or trading NP, PP, items, or accounts for real money
• Harassment: Bullying, threatening, or harassing other users
• Impersonation: Pretending to be staff or other users
• Spam: Flooding chat, messages, or any platform feature
• Fraud: Scamming other users or providing false information
• Inappropriate Content: Sharing offensive, adult, or illegal content
• Interfering: Attempting to disrupt the Platform or its services

7. Intellectual Property

All content on NuPalz, including but not limited to graphics, games, music, text, characters, and code, is owned by Wigley Studios LLC and protected by copyright, trademark, and other intellectual property laws.

7.1 Your License

We grant you a limited, non-exclusive, revocable license to access and use NuPalz for personal, non-commercial entertainment purposes only.

7.2 Restrictions

• Copying, modifying, or distributing Platform content
• Reverse engineering or decompiling the Platform
• Using Platform content for commercial purposes
• Creating derivative works based on Platform content
• Removing copyright or trademark notices

7.3 User Content

If you create or upload content (usernames, profiles, etc.), you grant us a non-exclusive, royalty-free license to use, display, and distribute that content within the Platform.

7.4 Communications and Message Review

To maintain a safe environment for all users, including minors, by using NuPalz messaging features you acknowledge and agree that:

• Messages may be reviewed by automated systems or authorized personnel for safety, moderation, and Terms enforcement
• We actively monitor for inappropriate content, predatory behavior, and Terms violations
• We may analyze messaging patterns to improve our Platform and user experience
• Anonymized message data may be used for research and product development
• Message content may be disclosed when required by law or to protect user safety

8. Disclaimers & Limitations

8.1 "As Is" Service

NuPalz is provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted or error-free service.

8.2 Limitation of Liability

To the maximum extent permitted by law, Wigley Studios LLC shall not be liable for:

• Loss of virtual currency, items, or progress
• Service interruptions or downtime
• Actions of other users
• Any indirect, incidental, or consequential damages

Our total liability shall not exceed the amount you paid to us in the past 12 months. Some jurisdictions do not allow certain limitations of liability. In such cases, liability is limited to the maximum extent permitted by applicable law.

8.3 Service Changes

We may modify, suspend, or discontinue any aspect of NuPalz at any time, including virtual items, currency, features, or the entire Platform. We will try to provide notice when possible, but are not obligated to do so.

9. Termination

9.1 By You

You may stop using NuPalz at any time. To delete your account, contact support or use the account deletion feature in your Dashboard settings.

9.2 By Us

We may suspend or terminate your access to NuPalz at any time for:

• Violation of these Terms
• Suspicious or fraudulent activity
• Extended inactivity (account cleanup)
• Any other reason at our discretion

Upon termination, your license to use the Platform ends immediately. You forfeit all virtual currency, items, and progress. No refunds will be provided.

10. Disputes & Governing Law

10.1 Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles.

10.2 Dispute Resolution

For any disputes, you agree to first contact us and attempt to resolve the issue informally. If informal resolution fails, disputes shall be resolved through binding arbitration in the State of Georgia, except where prohibited by law. For claims under $10,000, arbitration may be conducted entirely online.

Nothing in this section prevents either party from seeking injunctive or equitable relief in court for matters relating to intellectual property or unauthorized access to the Platform.

10.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class action lawsuits or class-wide arbitration against Wigley Studios LLC.

10.4 Chargebacks

Chargebacks or fraudulent payment disputes may result in immediate account suspension and forfeiture of all virtual currency and items.

11. Miscellaneous

• Entire Agreement: These Terms constitute the entire agreement between you and Wigley Studios LLC regarding NuPalz
• Severability: If any provision is found unenforceable, the rest remain in effect
• No Waiver: Our failure to enforce any right does not waive future enforcement
• Assignment: We may assign our rights; you may not assign yours
• Force Majeure: We're not liable for delays due to circumstances beyond our control